Social labs are...
platforms for addressing social challenges (=Quests) that are:
- social: bringing together stakeholders from all sectors to represent diversity of perspectives is key,
- experimental: by working with prototypes, persisting, and allowing space to fail and try again, we distinguish our methods from a project-based approach,
- systemic: the solutions that come out of it are meant to tackle the root causes of the challenge and have systemic impact, rather than fight the symptoms.
- Deep dialogue
- Tested theories
- Unlikely allies
- new services, infrastructure, prototyped solutions
- new knowledge & learning
- trust & collaboration
- new capacities & skills
Though the concrete results will remain uncertain following the principle of emergence, Social Labs will generate a minimum of four sets of outputs: Physical (new services or infrastructure, such as the prototyped solutions), Human (new capacities and skills), Social (increased trust and collaboration) and Intellectual (new knowledge and learning). The inspiration for this comes among others from Zaid Hassan’s “The Social Lab Revolution” and Otto Scharmer’s Theory U.